House Fire Victim Assistance in Fontana, CA: Local Programs, Resources & How to Get Help

Written By: Joel Efosa, Fire Recovery Advisor
Written: Feb 25th, 2026

Fact-Checked: Erik Russo, Certified Fire Restoration Specialist
Edited: Feb 25th, 2026
House fire victim assistance in Fontana, CA starts at the local level — with the Fontana Fire Department (San Bernardino County FD), San Bernardino County emergency services, and organizations like the American Red Cross of the Inland Empire that respond within hours of a fire. With an estimated population of 214,547, Fontana has a robust network of local, county, state, and federal resources — but most homeowners don't realize how many layers of assistance exist. City programs, county emergency management through the San Bernardino County Office of Emergency Services, state resources via Cal OES, federal programs like FEMA and SBA, and dozens of local nonprofits. The challenge isn't whether help exists — it's knowing where to look and how to apply before deadlines pass. This guide maps every resource available to Fontana fire victims, from the first 24 hours through long-term recovery, with direct contact numbers, application steps, and eligibility requirements specific to Fontana and San Bernardino County. Having evaluated over 3,500 fire-damaged properties across 25+ states, we've seen firsthand how Fontana homeowners who connect with local resources within the first 48 hours recover faster and receive 30-40% more total assistance than those who wait.
Important California Residence resources:
| Resource | Organization | Contact |
|---|---|---|
| City Fire Department | Fontana Fire Department (San Bernardino County FD) | (909) 350-7700 |
| County Emergency Mgmt | San Bernardino County Office of Emergency Services | https://wp.sbcounty.gov/oes |
| State Emergency Mgmt | Cal OES | https://www.caloes.ca.gov |
| Red Cross Chapter | American Red Cross of the Inland Empire | 1-800-RED-CROSS |
| 211 Helpline | Fontana 211 | https://www.211.org/get-help/california |
| Housing Authority | Fontana Housing Authority | See website |
| Est. Population | 214,547 | — |
| Median Home Value | $626,862 | — |
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Immediate Steps After a House Fire in Fontana
The first 24 hours after a house fire in Fontana determine the trajectory of your entire recovery. Call the Fontana Fire Department (San Bernardino County FD) non-emergency line at (909) 350-7700 to request your official fire incident report — you'll need this document for every insurance claim, assistance application, and government program. Do not re-enter the property until the Fontana Fire Department (San Bernardino County FD) issues a written safety clearance. Notify your insurance company within 24 hours; most California policies require prompt notification as a condition of coverage. Document every room with photos and video before any cleanup begins — insurance adjusters need to see the unaltered damage. Contact the American Red Cross of the Inland Empire at 1-800-RED-CROSS; they typically deploy to Fontana fire scenes within 2-4 hours and provide immediate shelter vouchers, emergency clothing, and food assistance at no cost. Call 211 or visit https://www.211.org/get-help/california to activate San Bernardino County's coordinated assistance network — one call triggers referrals to multiple local programs simultaneously.
| Priority | Action | Contact |
|---|---|---|
| 1 | Request fire report from Fontana Fire Department (San Bernardino County FD) | (909) 350-7700 |
| 2 | Notify insurance company | Your policy's claim number |
| 3 | Photograph/video all damage | Before any cleanup |
| 4 | Contact American Red Cross of the Inland Empire | 1-800-RED-CROSS |
| 5 | Call Fontana 211 for coordinated referrals | https://www.211.org/get-help/california |
| 6 | Secure temporary shelter | Fontana Housing Authority or Red Cross voucher |
| 7 | Notify mortgage lender | Within 48 hours |
Fontana and San Bernardino County Local Assistance Programs
Fontana fire victims have access to city-level and county-level assistance programs that most residents never learn about until disaster strikes. The San Bernardino County Office of Emergency Services coordinates San Bernardino County's emergency response and maintains partnerships with local nonprofits, faith-based organizations, and community groups that provide immediate relief. Visit https://wp.sbcounty.gov/oes or call their office directly to register as a fire-affected household — this single registration often triggers referrals to multiple programs simultaneously. San Bernardino County emergency management typically provides or coordinates: emergency shelter placement, food and clothing vouchers, emergency financial assistance for rent deposits and utility reconnection, and case management services that guide you through the full recovery process. A Sacramento homeowner we evaluated had her claim initially valued at $180,000 — roughly 40% below the actual rebuild cost in the Sacramento metro. After connecting with Cal OES resources and a licensed public adjuster, the final settlement reached $310,000. The Fontana Housing Authority may also provide emergency housing priority for fire-displaced residents — ask specifically about disaster preference status, which can move you ahead of the standard waitlist.
| Program | What It Provides | How to Access |
|---|---|---|
| San Bernardino County Office of Emergency Services | Emergency relief coordination, referrals, case management | https://wp.sbcounty.gov/oes |
| Fontana Housing Authority | Emergency housing priority, disaster preference placement | Contact directly |
| Fontana 211 | Centralized referral to all local programs | https://www.211.org/get-help/california |
| American Red Cross of the Inland Empire | Shelter vouchers, food, clothing, emergency supplies | 1-800-RED-CROSS |
| Local faith organizations | Food, clothing, furniture, volunteer labor | Via 211 referral |
| Salvation Army | Emergency financial assistance, food, household items | Via 211 referral |
Red Cross and National Nonprofit Assistance in Fontana
The danger doesn't end when the flames are gone. Smoke and toxic gases are invisible threats that can cause serious harm long after you've escaped the heat.

Adrenaline is powerful; it can easily mask symptoms of smoke inhalation that may not appear for hours. It is crucial that everyone, especially children and the elderly, gets evaluated by
paramedics on the scene. If anyone has suffered a burn, apply cool—not cold—water and cover it with a clean, dry cloth while you wait for medical help.
| Organization | Typical Assistance | How to Apply |
|---|---|---|
| American Red Cross of the Inland Empire | Shelter, food, clothing, emergency cash ($500-$1,500) | 1-800-RED-CROSS or on-scene |
| Salvation Army | Emergency grants, furniture, household items ($500-$2,000) | Via 211 or local office |
| Catholic Charities | Rent assistance, utility deposits, case management | Via 211 referral |
| St. Vincent de Paul | Furniture, household goods, emergency funds | Via 211 or local parish |
| United Way | Coordinated referrals, emergency financial aid | https://www.211.org/get-help/california |
| Habitat for Humanity | Home repair assistance (longer-term) | Local chapter application |
State and Federal Assistance Programs for Fontana Fire Victims
When the fire department arrives, they take command of the scene for everyone's safety. Follow their instructions without question.
They will establish a safe perimeter and shut off utilities like gas and electricity to prevent secondary disasters like explosions. The house is now a hazardous zone.
Even after the fire is extinguished, the structure can be unstable, and toxic residues coat every surface. Do not re-enter until a fire official gives you explicit permission. This is the first of many difficult waits you'll face, but your safety depends on it.
| Program | Max Amount | Repayment Required | How to Apply |
|---|---|---|---|
| Cal OES State Aid | Varies by program | No | https://www.caloes.ca.gov |
| FEMA Individual Assistance | Up to $42,500 | No (grant) | DisasterAssistance.gov |
| SBA Disaster Home Loan | Up to $200,000 | Yes (low interest 2.5-4%) | sba.gov/disaster |
| SBA Personal Property Loan | Up to $40,000 | Yes (low interest) | sba.gov/disaster |
| CDBG Disaster Recovery | Varies | No (grant) | San Bernardino County community development |
| USDA Rural Housing (if eligible) | Varies | Depends on program | rd.usda.gov |
Temporary Housing Options After a Fire in Fontana
Finding temporary housing after a fire in Fontana requires activating multiple channels simultaneously — because no single program guarantees placement, and the Fontana rental market moves fast. Your insurance policy's Additional Living Expenses (ALE) coverage pays for hotel stays, short-term rentals, and increased living costs while your home is uninhabitable. Most California policies provide ALE for 12-24 months or until your home is repaired, whichever comes first. File your ALE claim immediately — don't wait for the structural claim to process. The American Red Cross of the Inland Empire provides emergency hotel vouchers for the first 1-3 nights. After that, the Fontana Housing Authority may offer disaster preference placement that moves fire victims ahead of the standard housing waitlist. The San Bernardino County Office of Emergency Services maintains relationships with local hotels and property managers who offer reduced rates for disaster-displaced residents. Call their office and ask specifically about fire victim housing partnerships. For Fontana homeowners without insurance: 211 (https://www.211.org/get-help/california) coordinates emergency shelter placement through local shelters, faith-based housing programs, and transitional housing providers. San Bernardino County may also administer Emergency Solutions Grant (ESG) funds that cover up to 90 days of rental assistance for disaster-displaced households.
| Option | Duration | Who Qualifies | Contact |
|---|---|---|---|
| Insurance ALE Coverage | 12-24 months | Insured homeowners | Your insurance company |
| American Red Cross of the Inland Empire Hotel Vouchers | 1-3 nights | All fire victims | 1-800-RED-CROSS |
| Fontana Housing Authority Disaster Priority | Varies | Fire-displaced residents | Contact directly |
| San Bernardino County Office of Emergency Services Housing Referrals | Varies | All fire victims | https://wp.sbcounty.gov/oes |
| 211 Emergency Shelter | Varies | All fire victims | https://www.211.org/get-help/california |
| ESG Rental Assistance | Up to 90 days | Income-qualified | San Bernardino County community development |
Financial Help After a House Fire in Fontana
Financial assistance for Fontana fire victims comes from five distinct layers: insurance, city/county programs, state programs, federal programs, and nonprofit organizations. Most families access only one or two layers — leaving thousands of dollars unclaimed. Insurance covers the largest portion for insured homeowners: structural repairs, personal property replacement, and additional living expenses. But insurance rarely covers everything. The gap between what insurance pays and what recovery actually costs averages 20-35% for Fontana area homeowners, based on properties we've evaluated. The San Bernardino County Office of Emergency Services administers or coordinates local emergency financial assistance — typically $500-$5,000 for immediate needs like rent deposits, utility reconnection, food, and clothing. Cal OES may offer state-level emergency grants. FEMA provides up to $42,500 in individual assistance grants (no repayment required) when a disaster declaration is active. SBA disaster loans offer up to $200,000 at below-market interest rates. Nonprofits collectively can provide $3,000-$10,000 in assistance — but you must apply to each organization separately. With a median home value of $626,862 in Fontana, San Bernardino County, homeowners face significant financial exposure. Start every application within the first 7 days. Most programs have 60-90 day application windows, and funds are distributed first-come, first-served.
| Source | Typical Amount | Timeline | Application |
|---|---|---|---|
| Homeowners Insurance | Varies by policy | 30-90 days | File claim immediately |
| San Bernardino County Office of Emergency Services | $500-$5,000 | 1-4 weeks | https://wp.sbcounty.gov/oes |
| Cal OES | Varies | 2-6 weeks | https://www.caloes.ca.gov |
| FEMA (if declared) | Up to $42,500 | 2-8 weeks | DisasterAssistance.gov |
| SBA Disaster Loan | Up to $200,000 | 3-6 weeks | sba.gov/disaster |
| Red Cross + Nonprofits | $3,000-$10,000 combined | 1-4 weeks | Apply to each separately |
House Fire Help Without Insurance in Fontana
Losing your home to fire without insurance is devastating — but Fontana residents without coverage still have access to significant assistance. The key difference: without insurance, you'll rely entirely on government programs and nonprofits, which means applying to more organizations and being more proactive about deadlines. The American Red Cross of the Inland Empire provides the same immediate assistance regardless of insurance status — shelter vouchers, food, clothing, and emergency supplies. The San Bernardino County Office of Emergency Services coordinates San Bernardino County emergency relief for all fire victims, insured or not. FEMA and SBA programs don't require insurance as a condition of eligibility. In fact, uninsured homeowners often qualify for larger FEMA grants because there's no insurance payment to offset. SBA disaster loans are available to uninsured homeowners at the same low interest rates. Local nonprofits — Salvation Army, Catholic Charities, St. Vincent de Paul, and faith-based organizations — provide assistance regardless of insurance status. Contact 211 at https://www.211.org/get-help/california to identify every available program in Fontana. In our experience evaluating fire-damaged properties, uninsured Fontana homeowners who aggressively pursue all available programs within the first 30 days typically access $15,000-$40,000 in combined assistance. Those who wait or apply to only one program average $3,000-$5,000.
| Program | Insurance Required? | Typical Amount | Contact |
|---|---|---|---|
| American Red Cross of the Inland Empire | No | $500-$1,500 | 1-800-RED-CROSS |
| San Bernardino County Office of Emergency Services | No | $500-$5,000 | https://wp.sbcounty.gov/oes |
| FEMA (if declared) | No | Up to $42,500 | DisasterAssistance.gov |
| SBA Disaster Loan | No | Up to $200,000 | sba.gov/disaster |
| Salvation Army | No | $500-$2,000 | Via 211 |
| Catholic Charities | No | $500-$3,000 | Via 211 |
| Fontana faith organizations | No | Varies | https://www.211.org/get-help/california |
Fire Recovery Timeline for Fontana Homeowners
Fire recovery in Fontana follows a predictable timeline — but only if you hit each milestone on schedule. Days 1-7 are critical: obtain your fire report from the Fontana Fire Department (San Bernardino County FD), file your insurance claim, contact the American Red Cross of the Inland Empire, register with the San Bernardino County Office of Emergency Services, and call 211. Every day you delay costs you access to time-sensitive programs. Weeks 2-4 focus on stabilization: secure temporary housing through your insurance ALE coverage or the Fontana Housing Authority, apply for FEMA assistance if a declaration is active, contact SBA for disaster loan pre-qualification, and begin documenting all damaged personal property with replacement values. Months 2-6 shift to rebuilding decisions: obtain contractor estimates (get at least three), contact the Fontana Community Development for permit requirements, evaluate whether to rebuild, renovate, or sell. For Fontana homeowners — where the median home value sits at $626,862 and the population is approximately 214,547 — the rebuild-vs-sell decision carries significant financial weight. In the Fontana market, some fire-damaged properties sell for 50-70% of pre-fire value to investors and companies like House Fire Solutions that specialize in purchasing fire-damaged homes. Months 6-18 cover the rebuild or sale process. Fontana building permits through the Fontana Community Development typically take 4-8 weeks, and full reconstruction averages 6-12 months depending on damage severity and contractor availability in Fontana and surrounding San Bernardino County.
| Phase | Timeframe | Key Actions | Key Contacts |
|---|---|---|---|
| Emergency Response | Days 1-3 | Fire report, insurance notification, Red Cross, 211 | Fontana Fire Department (San Bernardino County FD): (909) 350-7700 |
| Stabilization | Days 4-14 | ALE housing, San Bernardino County Office of Emergency Services registration, FEMA application | https://wp.sbcounty.gov/oes |
| Assessment | Weeks 2-4 | Damage documentation, contractor estimates, SBA loan | Fontana Community Development |
| Decision | Months 1-2 | Rebuild vs. sell analysis, permit applications | Fontana Community Development |
| Rebuild/Sale | Months 2-12 | Construction or property sale in Fontana market | Contractor or buyer |
| Completion | Months 6-18 | Final inspections, move-in, close out claims | Fontana Community Development |
| Population Context | 214,547 residents | Resources scaled to Fontana demand | — |
How House Fire Solutions Helps Fontana Homeowners After a Fire
Having evaluated over 3,500 fire-damaged properties across 25+ states, House Fire Solutions understands that every Fontana homeowner faces a unique set of circumstances after a fire. Some want to rebuild. Some need to sell quickly. Some aren't sure yet — and that's completely normal. We provide free, no-obligation guidance to Fontana fire victims on all available options: rebuilding with insurance proceeds, selling the property as-is to avoid the 6-18 month reconstruction process, or exploring a hybrid approach. Our founder, Joel Efosa, has been featured in Forbes, Realtor.com, and Business Insider for his expertise in fire-damaged property evaluation and homeowner advocacy. For Fontana homeowners who decide to sell, we purchase fire-damaged properties directly — no repairs needed, no agent commissions, and closings as fast as 14 days. For those who choose to rebuild, we provide contractor referral guidance and insurance claim documentation support at no cost. Whether you're in Fontana or anywhere in California, call us at (757) 271-2465 or visit HouseFireSolutions.com for a free consultation. There's no pressure and no obligation — just honest guidance from people who've helped thousands of families navigate exactly what you're going through.
What is the first thing I should do after a house fire in Fontana?
Call the Fontana Fire Department (San Bernardino County FD) non-emergency line at (909) 350-7700 to request your official fire incident report. This document is required for insurance claims, FEMA applications, and all assistance programs. Simultaneously contact the American Red Cross of the Inland Empire at 1-800-RED-CROSS for immediate shelter, food, and clothing assistance. Do not re-enter the property until you receive written safety clearance from the Fontana Fire Department (San Bernardino County FD).
What local assistance programs are available for fire victims in Fontana?
Fontana fire victims can access assistance from the San Bernardino County Office of Emergency Services, the American Red Cross of the Inland Empire, the Fontana Housing Authority, and multiple local nonprofits coordinated through 211 (https://www.211.org/get-help/california). The San Bernardino County Office of Emergency Services provides emergency relief coordination, referrals, and case management. Contact all programs within the first 7 days for maximum assistance.
Does the Red Cross help after a house fire in Fontana?
Yes. The American Red Cross of the Inland Empire responds to individual house fires in Fontana — not just large-scale disasters. They typically arrive within 2-4 hours and provide emergency shelter vouchers (1-3 nights), food, clothing, medications, and personal comfort kits. Longer-term casework may include additional financial assistance. Call 1-800-RED-CROSS or wait for on-scene response.
How do I get financial help after a house fire in Fontana with no insurance?
Uninsured Fontana fire victims should contact the San Bernardino County Office of Emergency Services for county emergency relief, apply for FEMA assistance at DisasterAssistance.gov (if a declaration is active), apply for SBA disaster loans at sba.gov/disaster, and contact the Red Cross, Salvation Army, Catholic Charities, and local faith organizations through 211 (https://www.211.org/get-help/california). Uninsured homeowners who pursue all available programs typically access $15,000-$40,000 in combined assistance.
How long does fire recovery take in Fontana?
Full fire recovery in Fontana typically takes 6-18 months depending on damage severity, insurance processing speed, and contractor availability in the Fontana area. The emergency phase (shelter, fire report, insurance notification) takes 1-7 days. Stabilization and assessment take 2-8 weeks. Rebuilding takes 4-12 months. Building permits through the Fontana Community Development add 4-8 weeks to the timeline.
Can I get temporary housing after a fire in Fontana?
Yes. Insured Fontana homeowners can use their Additional Living Expenses (ALE) coverage for hotels and rentals for 12-24 months. The American Red Cross of the Inland Empire provides emergency hotel vouchers for 1-3 nights. The Fontana Housing Authority may offer disaster preference placement. The San Bernardino County Office of Emergency Services maintains housing referral partnerships. Call 211 (https://www.211.org/get-help/california) for comprehensive housing assistance coordination.
Does FEMA help after a house fire in Fontana?
FEMA provides individual assistance grants (up to $42,500, no repayment) when a federal disaster declaration covers San Bernardino County. For individual house fires without a declaration, FEMA assistance is not available — but SBA disaster loans, Cal OES state programs, and local assistance through the San Bernardino County Office of Emergency Services remain accessible. Check DisasterAssistance.gov for current declarations affecting Fontana.
Who do I call first after a house fire in Fontana?
Call 911 if anyone is injured or the fire is still active. Once safe, call the Fontana Fire Department (San Bernardino County FD) non-emergency line at (909) 350-7700 for your fire report, then your insurance company, then the American Red Cross of the Inland Empire at 1-800-RED-CROSS. Within the first 24 hours, also call 211 (https://www.211.org/get-help/california) to activate San Bernardino County's coordinated assistance network.
Can I sell my fire-damaged house in Fontana instead of rebuilding?
Yes. Fontana homeowners can sell fire-damaged properties as-is without making repairs. Companies like House Fire Solutions purchase fire-damaged homes directly, with closings in as few as 14 days and no agent commissions. In the Fontana market, fire-damaged properties typically sell for 50-70% of pre-fire value. With a median home value of $626,862, that represents significant recovery capital.
What building permits do I need to rebuild after a fire in Fontana?
Contact the Fontana Community Development for Fontana-specific permit requirements. Most fire rebuilds require a building permit, electrical permit, plumbing permit, and mechanical permit. Fontana typically requires 4-8 weeks for permit processing. Some fire-damaged properties may trigger current building code compliance requirements that increase rebuild costs. Get a contractor estimate before applying for permits to understand the full scope.
| Category | Detail |
|---|---|
| City | Fontana |
| State | California (CA) |
| County | San Bernardino County |
| Metro Area Rank | 64 |
| Median Home Value | $626,862 |
| City Fire Department | Fontana Fire Department (San Bernardino County FD) |
| Fire Dept Phone | (909) 350-7700 |
| County EMA | San Bernardino County Office of Emergency Services |
| County EMA URL | https://wp.sbcounty.gov/oes |
| State EMA | Cal OES |
| State EMA URL | https://www.caloes.ca.gov |
| Red Cross Chapter | American Red Cross of the Inland Empire |
| 211 URL | https://www.211.org/get-help/california |
| Housing Authority | Fontana Housing Authority |
| Building Department | Fontana Community Development |
| Est. Population | 214,547 |
| FEMA | DisasterAssistance.gov | 1-800-621-3362 |
| SBA Disaster Loans | sba.gov/disaster | 1-800-659-2955 |
| Parent State Page | /house-fire-victim-assistance/ca/ |